Coffee is a natural product and the beauty of that is that each batch will have its own unique cup profile. We are committed to making sure that it’s up to our standards and yours. Although we can’t predict the weather, we can maintain consistency.
We don’t stop at industry standards, extensively cupping each batch at different stages. Each sensory team is led by certified q-graders, a standard created for objective international collaboration. We have cupping teams in three countries: United States, Netherlands and Ethiopia. The quality departments measure the cup score (SCA), cup profile, moisture, green grade and screen size, to check if the batch meets the specifications of the contract. This way we know our product inside out.
As a certified Q-grader, she is head of the quality department of the Amsterdam office. She is responsible for setting the protocols for cupping, and Food Safety (together with our partner Tradin Organic).
Starting out as a barista many years ago, it didn’t take her long to get into coffee competitions. Focused on bringing people together and furthering coffee education, after competing she became a World Coffee Events judge, certified to judge internationally in 2015. She explains, “As a judge it helps you develop your arguments to distinguish why something is good or exceptional”.
Whereas to talk about current issues within the coffee industry, she spoke at Re:co on the topic, the role of gender within competition. In line with her interest, she has also collaborated with The Coffee Woman to organise the first EU Coffee Woman event, and has her own blog: Coffee Strides.
Our food safety standards go beyond government guidelines. More specifically, we test for OTA, chemicals, mineral oils, heavy metals and pesticide residues. It is the quality department who is responsible for the Food Safety protocol, which is based on HACCP. This includes product risk assessment, developing and maintaining preventative measures, including supplier assessment criteria. Carry out yearly supplier assessments.
Relevant for US customers is the Food Safety Modernization act which must be complied with. For our US roasters we have developed a road map to act in accordance with the requirements. Read more and download the Food Safety Modernization Act roadmap.