Why is it taking so long for my coffee to load from the warehouse?

Our partners are moving thousands – and sometimes tens of thousands – of bags per week, and loading is at the whim of the nominated carrier. More often than not, cargo is ready quickly and as expected at the warehouse, but individual drivers run out of trailer space and do not return the same day. With the exception of the busy holiday season, a healthy majority of orders ship within 1-2 business days of the DO and BOL being issued.