Quality Coordinator Addis Ababa

Quality Coordinator in Addis Ababa

Our company Quality Department consists of three pillars: Food Safety, Product Quality and Sample Administration. As a Quality Coordinator (product quality) you are responsible for the product quality, sample administration and everyday work in the quality department and cupping lab. You work under the Quality Supervisor.  Responsibilities include but are not limited to logging samples into the database, roasting of samples for evaluation, evaluation of samples, and green grading, and sending samples to customers. Additionally, you work on the product quality assessment and protocols related to product quality, as well as customer questions and requests relating to product quality. The position also covers entering batch data into the ERP system and batch control.

Essential Duties and Responsibilities:

  • Sample administration
  • Handling of customer sample requests and courier contact
  • Product quality assessment (roasting, cupping, green grading, moisture and wateractivity)
  • Advise on protocol and work instructions for product quality assessment
  • Handling of customer complaints on product quality
  • Maintain cupping lab and sample library (maintenance, storage and supplies)
  • Food Safety System administrative tasks (customer questionnaires and requests, incoming batch control, link items ERP)
  • Work closely together with quality team, traders, sourcing and logistics

Required Interactions with Others:

Internal Relationships

  • Worldwide

External Relationships

  • Suppliers, customers, service-providers

Job Requirements: Qualifications / Knowledge and Skills:

  • Certified  Q-grade Cupper
  • Specialty coffee knowledge is a plus
  • Sensory knowledge is a plus
  • Food safety knowledge is a plus
  • Excellent written and verbal communication skills
  • Detail-oriented
  • Ability to solve problems
  • Computer literacy


  • Specialty coffee industry experience is a plus
  • Sensory experience 3 years
  • Food safety experience is a plus

How to Apply:

Interested applicants should only submit a pdf format of cover letter tailored to this specific vacancy and CV until June 30, 2021. Please send the required documents via hrtrabocca [at] gmail.com

Please specify the vacancy number above on the subject line of your application email.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. An assessment on skills may be part of the job application.